Shipping & Payment

Terms & Conditions

We accept payment by most credit cards and PayPal.

If you are in Switzerland and need to pay by invoice, send us an email at help@bergli.ch. We cannot offer invoices outside of Switzerland.

All prices quoted include the Swiss VAT (value added tax) of 2.5%.

We ship worldwide. Swiss domestic orders are fulfilled by Olbis (Suisse). International orders (except United States and Canada) are fulfilled from Germany. Orders from the United States and Canada are fulfilled from the United States.

Our postage rates (in Swiss Francs) are as follows:

Region	Per order
Switzerland	CHF 7 (free above CHF 30)
Rest of world	CHF 20.00 (free above CHF 100)

We’re afraid we can’t giftwrap.

Please contact us via our Contact page for special conditions for bulk orders.

General Product Safety Regulation - GPSR

The EU General Product Safety Regulation (GPSR) aims to ensure a high level of protection for consumers and obliges all economic operators to ensure that only safe products are placed on the EU market.

If you have any questions about product safety with regard to our books and games, please get in touch with the following contacts and addresses:

Publisher/manufacturer:
Helvetiq Verlag AG
Mittlere Strasse 4
4056 Basel
Basel
Switzerland
info@helvetiq.ch

In the EU:
Agorando Technologies GmbH
An der Südspitze 1-12
04571 Rötha
Germany
info@agorando.com